The information below outlines the technical requirements for the MMRS-supported applications. If a system user is experiencing a technical issue, please ask your agency IT staff to review the information and provide any needed support. The agency IT staff can contact the MMRS Call Center at mash@dfa.ms.gov if further assistance is needed.

The information below is intended to provide technical information regarding the MAGIC system Technical reference information is also provided to assist agency IT staff members with support for their agencies.

 
Technical Information by Application
ACE

Windows® Internet Explorer® Version 6.0 and higher is the supported web browser for accessing ACE.

Direct Deposit Pay Stubs, W-2s, and Leave Balance/Time Taken can be viewed and printed using Adobe® Reader® Version 6 and higher.

MAGIC
MAGIC Software Downloads

MAGIC software is available to State personnel only on a secured web server. State personnel must log on to the server to download the program files. Contact the MMRS Network Manager if assistance is needed.

MAGIC Technical Requirements

MAGIC Technical Requirements provide agencies the specific technical requirements for computers, laptops, browsers, operating systems, printers, and other software for Phase I of MAGIC. This information is provided separately for WebGUI and SAPGUI access for both Windows and Non-Windows machines.

MAGIC is comprised of multiple components that are accessed through the MAGIC Portal;

  • ECC - Enterprise Central Component *
  • CRM - Customer Relationship Management
  • SRM - Supplier Relationship Management
  • SUS/ROS - Supplier Self-Service/Registration of Suppliers
  • BA - Business Analytics
  • For instructions on checking the Java version installed on your Windows computer, click on the following link: Checking Java Version for MAGIC Requirements.
  • For important information on how to print in MAGIC, click on the following link: MAGIC Printing Information

* While most users will access MAGIC via WebGUI, a small subset of ECC users will require installation of SAPGUI on their workstations.

MERLIN / COGNOS

Agencies are responsible for purchasing their own Cognos Impromptu User licenses and keeping the annual maintenance for these licenses current. Agencies should contact Information Technology Services (ITS) on the process of purchasing the licenses and maintenance.

Cognos license information should be updated, as necessary, on the Agency Information form in the MERLIN signup database.

Contact the MMRS Call Center at 601-359-1343 for assistance.

NEOGOV

For best results when using the NEOGOV Insight application, any of the following browsers are recommended:

  • Microsoft Internet Explorer 6.0 and higher for Windows and Macintosh.
  • Firefox 3.0 and higher for Windows, Macintosh and Linux.
SPAHRS
System Requirements

For best results when using the NEOGOV Insight application, any of the following browsers are recommended:

  • Microsoft Internet Explorer 6.0 and higher for Windows and Macintosh.
  • Firefox 3.0 and higher for Windows, Macintosh and Linux.
Connectivity Issues

Problems connecting to the State Computer Center, including issues with printing from SPAHRS, should be addressed by your agency MIS Director, or by contacting the Information Technology Services (ITS) ServiceDesk at 601-432-8080.

TPX login issues are also handled by the ITS ServiceDesk.

For problems logging into SPAHRS, contact the MMRS Call Center at 601-359-1343.

MMRS Applications

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