QUESTIONS / CONTACT US
- Questions about a medical claim, benefits, filing an appeal or verifying coverage?
Call Blue Cross & Blue Shield of Mississippi at (800) 709-7881 or visit their website at www.BCBSMS.com
- Questions about a medical provider or facility?
Call the AHS State Network at (800) 294-6307 or go to Provider Search to find a participating physician or facility.
- Questions about pre-certifications for hospital admissions or medical case management?
Call Kepro at 888-801-1910 or visit their website at mississippishp.kepro.com
- Questions regarding disease management or health and wellness programs through Motivating Mississippi, Keys to Living Healthy?
Contact ActiveHealth Management at (866) 939-4721 or go online to MyActiveHealth.com/Mississippi
- Questions about a prescription, pharmacy claim or benefits?
Call CVS Caremark at (888) 996-0050 or visit their website at www.Caremark.com
- Questions about life insurance?
Call Securian Financial at (888) 658-0193 or go online to Securian Financial for additional information and online beneficiary management.
- Questions about the State and School Employees' Health Insurance Plan?
Call the Office of Insurance at (601) 359-3411 or toll-free at (866) 586-2781. You can also send us an email at KnowYourBenefits@dfa.ms.gov
Go to Blue Cross & Blue Shield of Mississippi to view health benefits and claims, and Securian Financial coverage and beneficiary information.