Questions about a medical claim, benefits, filing an appeal or verifying coverage?

Call Blue Cross & Blue Shield of Mississippi at (800) 709-7881 or visit their website at www.BCBSMS.com

Questions about a medical provider or facility?

Call the AHS State Network at (800) 294-6307 or go to Provider Search to find a participating physician or facility.

Questions about pre-certifications for hospital admissions or medical case management?

Call Kepro at 888-801-1910 or visit their website at mississippishp.kepro.com

Questions regarding disease management or health and wellness programs through Motivating Mississippi, Keys to Living Healthy? 

Contact ActiveHealth Management at (866) 939-4721 or go online to MyActiveHealth.com/Mississippi

Questions about a prescription, pharmacy claim or benefits?

Call CVS Caremark at (888) 996-0050 or visit their website at www.Caremark.com

Questions about life insurance?

Call Securian Financial at (888) 658-0193 or go online to Securian Financial for additional information and online beneficiary management.

Questions about the State and School Employees' Health Insurance Plan?

Call the Office of Insurance at (601) 359-3411 or toll-free at (866) 586-2781. You can also send us an email at KnowYourBenefits@dfa.ms.gov

Click Here to go to Blue Cross & Blue Shield of Mississippi to view health benefits and claims, and Securian Financial coverage and beneficiary information.