QUESTIONS ABOUT HEALTH CARE?

Questions about a medical claim, benefits, filing an appeal or to verify coverage?

• Call Blue Cross & Blue Shield of Mississippi at (800) 709-7881 or visit their website at www.BCBSMS.com.

Questions about a medical provider or facility?

• Call the AHS State Network at (800) 294-6307 or go to Provider Search to find a participating physician or facility.

Questions regarding medical or disease management, or health and wellness programs through Motivating Mississippi-Keys to Living Healthy?

• Contact ActiveHealth Management at (866) 939-4721 or go online to MyActiveHealth.com/Mississippi.

Questions about the State and School Employees' Health Insurance Plan? 

• Call the Office of Insurance at (601) 359-3411 or toll-free at (866) 586-2781. You can also send us an email at KnowYourBenefits@dfa.ms.gov. 

Questions regarding pre-certification for hospital admission?

• Contact Kepro at (888) 801-1910 or go online  https://mississippishp.kepro.com.

Resources

• Provider Search
• Online Provider Visits
• Motivating Mississippi - Keys to Living Healthy
• NEW! OPEB GASB 74/75 Reports