MISSION STATEMENT
We deliver innovative solutions, tools, and technology services that make DFA businesses better through a combination of customer knowledge, inspired thinking and tireless support.

AREAS OF RESPONSIBILITY
The Office of Information Technology is responsible for the management of data systems and networks of the Department of Finance and Administration, processing warrants for most state agencies, the preparation of DFA's Information System Plan and Budget, the Information Security Policy, access control throughout the Capitol Complex, and the coordination of requests for hardware and software acquisitions.

OIT SUPPORT OPTIONS

Request a Bomgar remote support connection with a technician  
Open a Help Desk Ticket  

MAIN CONTACT

  • Phone Number: 601-359-3003
  • Help Desk: 601-359-3695

GENERAL PC and IT RELATED ISSUES

  • Password Reset
  • Software/Hardware issues
  • Email

NETWORK RELATED ISSUES

  • Connectivity Problems
  • Drive Mappings
  • Email

BRICKS SUPPORT

SHAREPOINT

ACCESS BADGES

  • Building Access
  • Cameras
  • Email

ACCESS CONTROL SYSTEM (ACS)

FORMS

CHANGES

  • New Content
  • Errors
  • Questions about this website
  • Email

PURCHASE REQUEST FOR IT HARDWARE

  • PCs
  • Laptops
  • Printers
  • Email

PHONE RELATED ISSUES

  • New Install Request
  • Cellphones
  • Voice Mail
  • Long Distance
  • Email

MMRS SUPPORT OPTIONS

CALL CENTER

  • Phone Number: 601-359-1343
  • Opt 1 MAGIC Security, User IDs and Passwords
  • Opt 2 MAGIC
  • Opt 3 SPAHRS, LSO, ACE
  • Opt 4 NEOGOV, BRICKS
  • Opt 5 MERLIN
  • Opt 7 Operations including FMVIEW
  • Opt 9 Repeat Main Menu
  • Email