Information Technology

 

                                                         Mission Statement: We deliver innovative solutions, tools, and technology services that make DFA businesses better through a combination of customer knowledge, inspired thinking and tireless support.

Areas of Responsibility: The Office of Information Technology is responsible for the management of data systems and networks of the Department of Finance and Administration, processing warrants for most state agencies, the preparation of DFA's Information System Plan and Budget, the Information Security Policy, access control throughout the Capitol Complex, and the coordination of requests for hardware and software acquisitions.

 

 

OIT Support Options:

The main phone number for OIT is 601-359-3003.

The OIT Help Desk phone number is 601-359-3695.


General PC and IT related requests, password resets, software or hardware issues, email: helpdesk@dfa.ms.gov

Network related issues, connection problems, drive mappings,
email: netteam@dfa.ms.gov

BRICKS technical support
http://www.dfa.ms.gov/dfa-offices/mmrs/mmrs-applications/bricks/
email: bricks.support@dfa.ms.gov

SharePoint assistance
email: SPAdministrator@dfa.ms.gov

Access badges, building access, cameras,
email: building.security@dfa.ms.gov

Changes, new content, errors, or questions about this website,
email: webcontent@dfa.ms.gov

Purchase requests for IT hardware such as PCs, laptops, printers,
email: purchasing.request@dfa.ms.gov

Phone related issues, new install requests, cellphones, voice mail, or long distance calling code issues,
email: phone.support@dfa.ms.gov

 

Request a Bomgar remote support connection with a technician.

 

Open a Help Desk ticket.

 

MMRS Support Options:

Call Center 601-359-1343

Opt 1 MAGIC Security, User IDs & Passwords
Opt 2 MAGIC
Opt 3 SPAHRS, LSO, ACE
Opt 4 NEOGOV, BRICKS
Opt 5 MERLIN

Opt 7 Operations including FMVIEW
Opt 9 Repeat Main Menu


Email mash@dfa.ms.gov with any questions of the above subjects

Forms
IT Equipment Transfer
Request for Computer Access

Access Control System (ACS)

ACS Policy and Forms
Form DFA/ACS01
Form DFA/ACS02
Form DFA/ACS04